PRIVACY POLICY


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thur-stee.com (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal email address, contact email address, and phone number. We refer to this information as “Order Information”.

You will be given the option when you place an order to tick a checkbox to sign up to our mailing list. You will only be added if you check the box and opt in. If you do sign up to our mailing list, you will only be sent periodic emails with regards to new products on the Site, or discounts or sales which are available. We do not share your email address with anyone and it will only be used in connection with the Site.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you regarding your order;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, i.e. ticking the checkbox on the checkout page to receive mailing list emails, we will provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We only share your Personal Information with certain third parties to help us use your Personal Information, as described below.


We use Shopify to power our online store. Our payments are all taken via Shopify Payments. They will hold your billing information and your card information you used to pay with. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy


We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout


We use Mailchimp to send mailouts regarding new items for sale and discounts or sales that are available. You can unsubscribe from our mailing list by clicking HERE

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



BEHAVIOURAL ADVERTISING

As described above, we may in the future use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

You can unsubscribe from our mailing list by clicking HERE

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.



Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@thur-stee.com or by mail using the details provided below:


Thur-Stee

[Re: Privacy Compliance Officer]

The Library,
Park Farm,
Bradbourne Lane,
Ditton,
Kent
ME20 6PE
UK

Our distribution and returns address is Thur-Stee, The Library, Park Farm, Bradbourne Lane, Ditton, Kent ME20 6PE



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